Refund policy

Refunds are not available for change of mind, as all items are custom printed to order.

If anything isn’t right with an order, please reach out through the contact page — support will be provided.

Return Window

  • Contact within 14 days of delivery if the order arrives damaged or faulty.

  • Include a photo of the issue and the order number.

Return Costs

  • In most cases, the damaged item does not need to be returned.

  • If a return is required, the cost of return shipping is covered.

  • The cost of the replacement item and shipping is always covered.

Digital Products

  • As these are instant downloads, all sales are final.

  • If a technical issue occurs or a file is needed in another format, assistance will be provided.

Printed Books & Calendars

  • Printed to order and not eligible for return unless damaged or faulty.

  • In the case of a printing error or damage in transit, and contact within 14 days of delivery with your order number and photo evidence.

General Products

  • Refunds are not accepted for change of mind.

  • If faulty or damaged, contact within 14 days of delivery with the order number and photos.

Replacement Process

  • If an order is approved for replacement, a new item will be printed and shipped.

  • A new tracking number will be provided once the replacement has been dispatched.

Exchanges

  • Items are only replaced if they are defective or damaged.

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